How to handle a false alarm.

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What to Do if You Have a False Alarm

A false alarm can be a source of panic for anybody, but what happens after the system goes off, doesn't have to be alarming. Follow these guidelines for panic-free false alarms:
Remain calm so you can remember your access code and personal identification code.
Disarm your system, being careful to press each number of your access code slowly and deliberately.
Once you have reset the system, have your personal identification code ready. Call the monitoring company to report the accidental activation.
If you find the phone has disconnected, wait a few seconds and try again. Your alarm system has temporarily turned off the phone while it is calling the monitoring company. It will release the lines when its call cycle is complete. Continue to call until you have reached the monitoring company.
Remain at your home or business until you have spoken with the monitoring company.
Take the "panic" out of false alarms by preparing ahead of time:
Rehearse emergency drills with everyone in your home or commercial building.
Make sure all persons with a key know how to operate your system and how to cancel an accidental alarm.
Inform all users of who to call in the event of an alarm and to have their personal identification code ready.
Keep your security system instruction book and the phone number for the monitoring company handy.
Immediately cancel all alarms not requiring emergency response.

Alcatraz

The sign took a little trip to San Francisco to see Brent one of Total Protections old installers graduate from college. While we were in town we thought we would take in some sights so here we are at Alcatraz.